Website Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in Canadian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When requesting services through our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect Personally Identifiable Information?

We collect information from you only when you fill out a form or enter information on our site.  No other personally identifiable information is collected by our website.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
      • To allow us to better service you in responding to your customer service requests.
      • To allow us to better understand the needs and requirements of our existing and potential clients (as in the case of surveys).

How do we protect visitor information?

We do not store any Personally Identifiable Information on the website or associated web servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They may be used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services and browsing experience. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
Specifically, we use Google Analytics to provide us with aggregate anonymous information regarding out site visitors such as:
  • What website you came from to get here
  • How long you stay for
  • What kind of computer you are using
  • Which pages you viewed (including what order and for how long)
  • and quite a bit more.

This information contains no Personally Identifiable Information and simply allows us to develop a better website for your use.  If you have any concerns regarding Google Analytics you can opt out of Google’s advertising cookie or use a browser plugin to opt out of all Google Analytics tracking software.  You will still be able to use all features of our website if you do.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.  If you disable cookies, some features may be disabled  but it shouldn’t affect your experience.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses (such as Google Analytics above).
Last Edited on 2014-11-18
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